Phone Interview Results

1. 60+, 60+, 60+ 50-60, 40-50, 50-60, 60+, 60+, 40-50, 60+(Whole Family 5 people)

2. Yes, Yes, Yes, No, Yes, Yes, No, Yes, Yes, Yes
A. Calendar, Calendar, Calendar, Calendar, Pamphlet, Calendar, Calendar, Doesn’t remember
B. Yes, Yes, Yes, Yes, Yes, Yes, Not Sure
C. Pretty Much, Yes, Not Sure, Not Sure, Yes, I hope so

3. Sometimes, No, Yes, Yes, Yes, Yes, Yes, No, Yes, Yes
A. Green bin (confusing because your not allowed to put outdoor plants in), Broken Down, Add Images, Simple, it’s in English, Loves the little pictures, Thinks Calendar is great,

4. No, Yes, No, No, No, No, No, Yes, No, No
A. Broken green bin emailed city from website (green bin was on her front steps within 24 hours)

5. No, Yes, No, Possibly, Yes, No, No, Yes, Yes
A. Newspapers and Yes, None Memorable, No one can really remember the advertisements

6. Adapted, Easy, Easy, Yes, Good, Simple, Easy, Easy, Took time, Yes
A. Not Overwhelming, Not as confusing as it used to be, No, No

7. No, No, Yes (not a lot, Be simple), No, Yes, No, No, No, Yes, Yes
A. Calendar is enough, anything that is simple to understand

8. No, Yes, No, No, No, Yes, No, No, No, No

9.
1. Green, Grey, Blue x 7
2. Didn’t no the colours just knew that they owned 3 bins x 2
3. Green, take back to store bin, garbage, recycling (took 5 minutes to figure out had to go look.)

10. 8 Correct, 2 Incorrect