Updated Interview

1. Age rage:
20-30 30-40 40-50 50-60 60+
2. Do you remember receiving any information about sorting your garbage in the mail?
a. If so what type of material was it?
b. Did you find it helpful?
c. Did it communicate all the information you needed to know
d. regarding the waste/recycling programs?
3. Do you find Toronto’s informational material about sorting your garbage understandable?
a. List some reasons why or why not?
b. If not, does this prevent you from recycling?
4. Have you ever tried to find information about Toronto’s recycling program online?
a. If yes, did you find it useful?
5. Have you ever noticed any informational recycling advertising?
a. If so, where and does it communicate effectively?
6. How usable do you find the three-bin sorting system?
a. Do you find sorting confusing?
7. Would you like to receive more recycling information from the city?
a. What type of information?
8. Do you think receiving more information would change the way you sort your garbage?
9. Which Garbage Bins do you have in your house?
10. SKILL TESTING QUESTION
a. Which Bin does a Newspaper go in?

a. Recycling Bin
b. Green Bin
c. Garbage bin